Frequently Asked Questions

DOMESTIC SHIPPING INFO: We will pack your order and ship via the carrier you select. We can use UPS or Fed Ex for standard size shipments. You may supply us with your shipping account number and the shipping charges will go to your account. If we use our accounts for shipping your part we will pass the standard shipping charges on to you by adding them to your invoice. Some companies have special discounts with shippers and it would be to their advantage to use their own account numbers for shipping. Additional charges may be applied for special handling including USPS packages, the building of wood boxes and crates for oversized parts. We can not arrange for courier service to the airlines, however, we can provide the name and phone numbers of local courier services for you to work with.

For customers that have not established credit with us we can accept Visa or MasterCard or we can ship COD.

INTERNATIONAL SHIPPING INFO: The buyer is responsible for the shipping costs, fees, duties and taxes associated with the shipment of purchased parts. For all shipments going out of the U.S. we require that the customers use their own shipper accounts. We will work with the customers and the carriers to provide the proper paperwork for overseas shipping. Dakota Air Parts accepts no responsibility for violations of the U.S. Department of State Int’l Traffic in Arms Regulations (ITAR) or fines that may occur due to the export of military peculiar parts without the proper export license. It is the responsibility of the buyer to obtain such licenses as required by the U.S. Government regulations.

CREDIT CARDS: For convenience, we accept Visa and MasterCard for purchases. For purchases over $3500 we would prefer that a wire transfer be utilized. Discuss the options with you sales representative.

WIRE TRANSFERS: We encourage the use of wire transfers for purchases by overseas customers, first time customers and for large dollar amount purchases. For overseas wire transfers you will need to include a $25 U.S. wire transfer fee to the invoice price of the part. In some cases the invoice will already include the wire transfer fee so check that you don’t pay it twice. Wire transfers that arrive short of funds need to be paid up prior to your shipment leaving our facility. Please contact us by Fax or email to receive our wire transfer account information.

CREDIT: We may extend credit to customers that have applied for and been approved for credit and consistently pay invoices on time. You can apply for credit by working with your sales representative; we will process your application and inform you of the results. Open Credit will be revoked with abuse of the goodwill of the credit program.

FIRST TIME CUSTOMERS: First time customers are generally considered to be COD, Prepaid, or Credit Card Customers until they have they have made the first purchase and have had a credit application approved.

RETURNS: All items are subject to your inspection and acceptance.  Customer will notify Dakota Air Parts within two (2) business days of receipt of material if any material is rejected.  All rejected items must be returned in their original condition to Dakota Air Parts within ten (10) days of receipt, and must include an RMA number issued by Dakota Air Parts.  Returned material may be subject to a 20% restocking fee.

MILITARY MUNITIONS / COMMERCE LIST EXPORT RULES: Items sold may be on the US Commerce Controlled list or the Munitions List and may or may not be eligible for sale to a foreign entity or non-U.S. Citizen without a valid State Department Export Authorization. It is up to the purchaser to determine the applicability of the part and to obtain necessary authorizations, licenses or approvals.

END USER COMPLIANCE CONDITIONS:  “Unless otherwise stated, this sale, order or quote may or may not include Munitions List Items (MLI) or Commerce Controlled List Items (CCLI).  MLI/CCLI property is controlled by the U.S. Government and in many cases cannot be transferred (exported, solid, or given) to a foreign country, a non-U.S. Citizen/National or a non-Permanent U.S. Resident without a valid State/Commerce Department export authorization.  It is the responsibility of you (the purchaser) to determine what the applicable requirements may be and to obtain all necessary authorizations, licenses, or approvals.  The use, disposition, export, and re-export of the property covered or included in this sale, order, or quote is subject to the provisions of law referenced in the End-User certificate DLA form 1822, Dec. 2001, including, but not limited to, the Arms, Export Control Act (22USC 2751 et seq.); Export Administration Act of 1979 (50 USC App. 2401 et seq.) as contained under Executive Order 12924; International Traffic in Arms Regulations (22CFR 120 et seq.); Export Administration regulations (15 CFR 730 et seq.); Foreign Assets Control Regulations (15 CFR 730 et seq.); Foreign Assets Control Regulations (31 CFR 500 et seq.) and the Espionage Act (18 USC 793 et seq.).”

The limited warranties applying to purchases are those which may be offered by the manufacturer.  Dakota Air Parts offers material(s) in “AS IS, WHERE IS” condition only.  Dakota Air Parts makes no express or implied warranties, including, without limitation, warranties of merchantability and of fitness for a particular purpose and expressly disclaims same; and customer waives same.  Customer acknowledges that it is customer’s sole responsibility for any damages arising out of the use of the material(s) and related equipment after date of shipment to customer.  If material(s) is (are) to be exported, it is customer’s responsibility to follow proper export procedures.

All sales are F.O.B. our facility or will be specified in the case of a drop shipment. All quotes are subject to prior sale. In the event that material quoted by Dakota Air Parts is to be exported or delivered to a representative of a foreign country or company, you may first be required to obtain appropriate license(s) from the U.S. Department of Commerce or U.S. State Department. Credit cards, Visa and MasterCard, are accepted on the day of purchase. Open account balances over thirty (30) days are subject to 1.5% interest monthly or .05% daily charge. All parts delivered remain the property of Dakota Air Parts until paid in full. Claims for loss or damage in shipment must be made with the carrier by the buyer. Buyer is obligated to make timely payment for items shipped in spite of damage or loss by carrier. The only warranty offered, if any, is that of the Manufacturer or Repair Station. Dakota Air Parts is not liable for consequential damages arising out of the installation or use of the items delivered. Goods may be returned with in ten (10) days for full credit provided the item was not installed or used in any way and ALL paperwork and packaging is returned with the items. All returned items must have a return authorization issued by Dakota Air Parts prior to the return of the part. If accepted, a restocking fee will be applied to items returned without return authorization or after ten (10) days. Exchange sales are subject to additional charges upon inspection of the core and a determination is made.